Desk Adjusting & Claim Settlement

Desk Adjusting & Claim Settlement gives you senior‑level handling without the travel cost. From my desk in Greeneville, TN, I manage heavy equipment and cargo files from first notice through resolution, treating each assignment as if it were sitting on my own claim manager's desk.

I handle Third-Party Claim Handling and First-Party Claim Evaluation, confirming coverage, validating damages, and setting a practical path to resolution. Each file includes a focused Liability Assessment so responsibility is clearly documented before dollars move. Where disagreements arise, I step into Claim Dispute Resolution, using the facts and policy language to close gaps between parties.

I then drive Settlement Negotiation, drawing on more than four decades of transportation claim experience to reach cost‑effective agreements that hold up under scrutiny. Throughout, I apply disciplined Desk Claim Adjustment practices-tight reporting, accurate reserves, and clear recommendations-so your internal staff spend less time chasing updates and more time making decisions.